WhatsApp Stopped Working: Possible Reasons & Solution

Whatsapp is a fast text messaging and calling app. The simple UI and design makes the functioning smooth and the app barely faces any issues. However, at times, users face errors such as “whatsapp stopped working”. Let us now discuss about the reasons why this error occurs and the solutions for solving the error.

Whatsapp stopped working – Why & How to make it Work ?

  1. Internet Connection

This is the most common reason why whatsapp might not be working for you. Often, internet stops working or the speed isn’t upto what the app requires. Whenever you face Whatsapp crash or any such problem, always check your internet connection. Make sure your device is connected to a working internet connection. If the problem persists, turn off the WiFi or cellular data and switch it on again.

  • Memory Cache Issues

At times, the problem might be with the cache or memory of your app. In order to overcome the error, you can go to settings>apps>whatsapp>clear data. This will clear all the data associated with the app and will solve the memory cache issue. You might need to enter your mobile number again and enter the required details. This is the most common solution to any type of whatsapp error or issue.

  • Corrupt apk

You’re highly recommended to install whatsapp through playstore only. However, due to various reasons, if you’ve installed whatsapp through an apk, your app might face error. This can be solved by uninstalling and reinstalling the app with a new apk file. After uninstalling the app, you can install the app again from Google playstore or a third party app store. However, if you still want to download whatsapp through an apk, make sure the apk file you download is from a legit and reliable source.

whatsapp working

Apart from “whatsapp stopped working” error, there are several similar issues you might face. Let us discuss about them as well.

  1. WhatsApp cannot recognize the contacts

When you install whatsapp, the app automatically syncs with your contacts list and adds it to your whatsapp contacts.  However, at times, you might find “no whatsapp contacts” in the list despite having multiple whatsapp contacts saved in your phonebook.

This problem can occur when you might not have given the contacts permission to the app. If you haven’t, make sure you provide permissions to whatsapp to access your phone’s contacts. Once given, refresh the contacts and all your contacts should appear.

  • WhatsApp Not Downloading on Android

This is a very common problem faced by a lot of people very often. When you install whatsapp from Google playstore, you might face “whatsapp messenger can’t be downloaded. Try again, and if the problem continues, get help troubleshooting. (error code:907”.

In order to overcome this problem, one solution can be to download whatsapp through a third party app or an apk. But, this solution isn’t safe at all as your data might get stolen or your device might get prone to threats and viruses. However, before downloading an apk, make sure you check your SD card. This problem mostly occurs when the SD card is either not inserted properly or doesn’t have the required storage in it. If you can, just format your SD card and insert it again. This should probably solve the error.  At some point kik pc comes into benefit when whatsapp is not working.

  • This version of Whatsapp Became Obsolete

Whatsapp keeps rolling regular updates to enhance the application and add new features to it. It is recommended to update your app when the update is available, however, even if you don’t, you can use the app for a certain time period. Once the version of your whatsapp becomes too old, you might facean error saying “This version of whatsapp has become obsolete”.

There’s only one solution to this error and that is to update the app. Just go to Google playstore, search “whatsapp” and click on “update”. Once the app has been updated, open it up and your error should probably be fixed.

  • WhatsApp Not Responding on Android

This is a common problem that is mostly faced by people having low end smartphones. This can occur due to multiple reasons like low memory, incompatible device, corrupt cache etc. In order to overcome this problem, you should restart your device.

If the problem still persists, go to settings>apps>whatsapp>force stop. If both the methods fail to solve the problem, you can try uninstalling and reinstalling the application in your device. So keep trying, one of the three methods will surely work.


We’ve mentioned some of the most common reason and their solutions for “whatsapp stopped working” error. Additionally, we’ve added some similar errors and their solutions as well. Comment below whether your error has been solved or the problem still persists. 

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